Terms of Service

1. Acceptance of Terms

By accessing and using Reflexible's AI-powered robotics control platform and related services (the "Service"), you ("Customer," "you," or "your") accept and agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and Reflexible ("Company," "we," "our," or "us").

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree to these Terms, you must not accept these Terms and may not use the Service.

2. Description of Service

Reflexible provides a B2B Software-as-a-Service (SaaS) platform for developing safety-critical robotics applications using ReflexScript, a domain-specific language designed for verifiable control systems. Our Service includes:

• AI-powered code generation and optimization for robotics control systems
• ReflexScript development environment and compiler
• Safety verification and validation tools
• Simulation and testing capabilities
• Deployment and monitoring tools
• Documentation, support, and training resources

The Service is designed for professional use in industrial, commercial, and research environments where safety-critical robotics control is required.

3. Account Registration and Management

3.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information. You may register using your email address or through supported third-party authentication providers (e.g., Google OAuth).

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or security breaches
• Ensuring your account information remains accurate and up-to-date

3.3 Account Restrictions

You may not create multiple accounts, share accounts with others, or allow others to access your account without our prior written consent. Each account is intended for use by a single individual or organization.

4. Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree not to:

4.1 Prohibited Activities

• Use the Service for any illegal, harmful, or malicious purposes
• Develop or deploy systems that could cause harm to persons or property
• Attempt to gain unauthorized access to our systems or other users' accounts
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove, alter, or obscure any proprietary notices or identification
• Use the Service to compete with us or develop competing products
• Transmit viruses, malware, or other harmful code
• Violate any applicable laws, regulations, or third-party rights

4.2 Content Standards

All content you create, upload, or transmit through the Service must comply with applicable laws and must not infringe upon the rights of others. You are solely responsible for your content and its compliance with these standards.

4.3 Resource Usage

You agree to use computational resources reasonably and in accordance with your subscription plan. We may impose usage limits to ensure fair access for all users.

5. Subscription and Payment Terms

5.1 Subscription Plans

We offer various subscription plans with different features, usage limits, and pricing. Current plans and pricing are available on our website and may be updated from time to time.

5.2 Payment Terms

• Subscription fees are billed in advance on a recurring basis (monthly or annually)
• All fees are non-refundable except as expressly stated in these Terms
• You authorize us to charge your payment method for all applicable fees
• You are responsible for providing current and accurate payment information
• Prices are subject to change with 30 days' prior notice

5.3 Free Trials and Promotions

We may offer free trials or promotional pricing at our discretion. These offers are subject to additional terms and conditions, which will be communicated at the time of the offer.

6. Intellectual Property Rights

6.1 Our Intellectual Property

The Service and its original content, features, functionality, and underlying technology are and will remain the exclusive property of Reflexible and its licensors. This includes:

• Software, algorithms, and AI models
• User interfaces, designs, and graphics
• Documentation, tutorials, and educational content
• Trademarks, service marks, and logos
• Patents, trade secrets, and know-how

6.2 Your Content and Data

You retain ownership of all content, code, and data you create or upload to the Service ("Customer Content"). However, you grant us a limited license to:

• Host, store, and process your Customer Content to provide the Service
• Use Customer Content to improve our AI models and algorithms (as described in our Privacy Policy)
• Create anonymized, aggregated data for analytics and research purposes
• Backup and recover your Customer Content for service continuity

6.3 Generated Content

Content generated by our AI systems based on your inputs ("Generated Content") is provided to you under a non-exclusive license. You may use Generated Content in accordance with these Terms, but we retain rights to the underlying technology and methodologies.

7. Data Processing and AI Training

By using our Service, you acknowledge and agree that we may:

• Process your data and Customer Content to provide and improve the Service
• Use your data to train and enhance our AI models and algorithms
• Create anonymized, aggregated datasets for research and development
• Share statistical, non-confidential data with partners and researchers

All data processing activities are conducted in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.

8. Service Availability and Support

8.1 Service Level

We strive to maintain high availability of our Service but do not guarantee uninterrupted access. We may perform maintenance, updates, or modifications that temporarily affect service availability.

8.2 Support

We provide customer support according to your subscription plan. Support may include documentation, email support, and for higher-tier plans, priority support and consultation services.

8.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of the Service at any time. We will provide reasonable notice of significant changes that affect your use of the Service.

9. Limitation of Liability and Disclaimers

9.1 Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 Safety and Critical Systems

IMPORTANT: While our Service is designed for safety-critical applications, you are solely responsible for:

• Testing and validating all generated code and control systems
• Implementing appropriate safety measures and fail-safes
• Ensuring compliance with applicable safety standards and regulations
• Conducting thorough risk assessments before deployment

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, REFLEXIBLE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Reflexible and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising out of or relating to:

• Your use of the Service
• Your Customer Content
• Your violation of these Terms
• Your violation of any rights of another party
• Any systems or applications you develop using the Service

11. Termination

11.1 Termination by You

You may terminate your account at any time by canceling your subscription through your account settings or by contacting us. Termination will be effective at the end of your current billing period.

11.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for other legitimate business reasons. We will provide notice when reasonably practicable.

11.3 Effect of Termination

Upon termination, your access to the Service will cease, and we may delete your Customer Content after a reasonable period. You remain liable for all charges incurred before termination.

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.

12.2 Dispute Resolution

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration will be conducted in [Location].

13. General Provisions

13.1 Changes to Terms

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes by email or through the Service. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

13.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13.3 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Reflexible regarding the Service.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: